
I bought this computer mount and I really like it except it keeps falling back and forth. still have to hold. Terrible, otherwise it would be fantastic. After calling support they told me the problem was that the lever/stick under the computer that was used to rotate it before locking was missing and causing my problem. but I didn't realize that this was the cause of all my problems, I just thought this is how it's done, how to deal with it. The support service helped diagnose the problem but didn't know who to call and used the phone number when ordering Decyls. not correct. Any ideas in the last 30 days?

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