Let me upfront by saying I've only had the base for (2) days. Had a similar situation with another reviewer where the pin receivers didn't line up to hold the bed together. After some arguing I assembled everything (it should have been very easy but since they haven't been tested it took a few extra tools and more time). I can say that I love the features of this bed with LED under bed lighting and USB charging ports. The motors are very quiet and run smoothly. I also like the "Zero Gravity" button on the remote that really looks like a ZG. I can post an update to see how things work.
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