Review on 🎮 Modern Xbox One Controller Charger and Battery Pack (White) - Dual Gamepad Compatible, with 2 Rechargeable Batteries, Charging Dock & Stand - For Xbox One, Xbox One S, Xbox One X, PC by Charles Ahmar

Batteries don't seem to charge. We plugged the controllers back into the charger after playing, but then one of the batteries died, so I plugged it back into the charger and it was still green. The second battery died, the result is the same. The LED base is always green but not charging. I connected it to the Xbox. I've tried reinstalling the batteries, I've tried just putting the batteries in the charger and not the controllers to no avail. I sent a warranty request to the company on May 9th and still haven't received a response. Also responded to Revain's "How was your purchase" email dated May 11th. I understand there may be some delays due to the current virus situation, but I want to fix this issue quickly or just start the RMA process.