I like how easy it was set up, as well as all of their customer service! Their support team really helped me get everything setup correctly when they couldn't figure out what my issue actually meant (which turned into them helping fix an unrelated problem). The fact we could see our daily intake/output in real time made things so much easier than using spreadsheets or even manual logging entries each day by hand - which had been very tedious before this software came along!! It's not perfect yet but there are some great updates coming soon including better reporting options & more detailed information about dogs' health issues etc., plus new ways to track progress towards goals such as weight loss over several weeks / months at once instead of having multiple programs open one after another tracking different aspects separately!