Cameras and DVR work as expected. But then I forgot my password. I was concerned about contacting tech support as I could only find their email address and no phone number. But they were very responsive and helped me quickly. I had other systems and it was very difficult for me to get technical support. But Zosi Tech responded quickly via email and offered some solutions. I am very satisfied and will buy this product again and also recommend it. Thanks to Joven and John for being patient and explaining very clearly what I needed to do.
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