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Venezuela, Caracas
1 Level
737 Review
35 Karma

Review on Funcilit by John Salleh

Revainrating 1 out of 5

Experience with the Funcilit Online Store was disappointing

I was eager to use Funcilit to buy video games and consoles because I'm a big gamer. But to put it mildly, my experience with this internet store has been underwhelming. First first, the website's UI is difficult to use and unclear. Finding the items I was looking for after navigating through the various categories took some time. The search function was also useless and produced unrelated results. I was shocked to learn that the legacy system I had been seeking for was out of stock when I finally discovered it. No information regarding the timing or likelihood of a replenishment was provided. Additionally, the customer assistance was ineffective and unresponsive. I made an effort to get in touch with them by email and social media, but got no answer. Overall, Funcilit has been a frustrating experience for me, and I would not suggest it to other gamers. This online retailer is a bad choice for buying video games and systems due to the dearth of stock and the unsatisfactory customer support.

Pros
  • a large variety of video games.
Cons
  • Exorbitant costs for a few products.