This product was great the first year but the surface of the bowl has now turned into a sandpaper like surface that EVERYTHING sticks to, we just used straight water to clean and rinse, the manufacturer advertises a non-stick refill kit, but this kit is not available anywhere, and the manufacturer has never responded to my emails. I'll investigate how to remove the failed bowl surface and hopefully find smooth plastic underneath the nonstick coating. I want to buy another non-stick brand.
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