I have had this product for literally 3 hours. And it's terrible! First, there was no instruction manual. You would think that with the hole in the top you'd fill the machine, but no. You have to fill the tank. Okay, no problem, but at least let me know! The remote control does not work. They say he has to work up to 6 m, we will stand in front of him and he does not work. I removed the battery and put a new one in. Did not help. The only button that actually works on the machine itself is the ON/OFF button. He accidentally stops blowing off steam. What a waist. I WANT A REFUND.
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