Very easy to navigate, I was able solve any problems that came up! Can not rate communication with them though because they do speak English so well it's impossible for me from Spain!! But in all seriousness we had issues connecting our server which turned into needing their help figuring out what exactly happened but all sorted now thank goodness!. Easy access control/privileges setup (I did use ProtonVPN). Nothing at this time as everything worked without problem when deploying my own VPN solution using OpenVZ containers running vpnserver docker container connected via bridge network over iptables rules written by myself. It's very easy to use, they provide great customer support and it's super fast! I love that you can easily have multiple servers with different configurations and you don't have to worry about managing them yourself. I wish that their pricing was more competitive compared to other providers. We are running a website for a non-profit and needed to find a provider that we could trust. Hurricane Electric has been amazing to work with and we have no regrets.