I love how easy it was for our team members who are remote workers around the world to connect via chat within minutes! The customer service has been amazing as well - they have helped us solve problems immediately when we had them. It's not great that there isn't an application available yet outside Slack but hopefully this will be remedied soon so all teams can get onboarded together seamlessly!! We're using overtook primarily internally (we've also used some parts externally) however most people don’t know about its existence until after being introduced through another channel like slack/email etc.. This helps ensure everyone understands what each other means by their names which makes collaboration easier than ever before.