The ability for me as an admin user is that it provides great functionality while allowing us all (managers) access from anywhere at anytime if needed! I can create tasks or change status of projects/sub-projects etc without needing to go into our office so this makes life easier when working remotely! Great product!! Nothing really but would like more features such as emailing submittals instead using emails which then could be tracked within samewaves system rather than logging onto another webpage where they are not linked together easily. We have created different types & levels of staff in terms who we outsource / use external services e.g templating companies, design consultants ect.. With having multiple roles and level's of people there needs to be clear tracking mechanisms set up otherwise communication errors occur between departments & clients - especially during large.