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United Kingdom, Belfast
1 Level
696 Review
33 Karma

Review on Jam SilentPro Wireless Bluetooth On-Ear Headphones: 15 Hr Playtime, Lightweight, Hands-Free Calling by John Eaton

Revainrating 1 out of 5

Terrible Customer Service / Defective Batteries

I bought these headphones in February, the battery died in mid-April. I contacted the manufacturer and they replaced the headphones. After a month and a half of waiting for a replacement, the new headphones died after 15 minutes of use. They refuse to refund the money for the purchase or let me speak to the manager. I've been going back and forth with these guys since April and all I got was "we don't refund money". Faulty goods, poor customer service. Don't worry about the headphones or you'll lose $60 too.

Pros
  • Absolutely Amazing!
Cons
  • Not bad, but...