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Latvia, Riga
1 Level
456 Review
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Review on Get Bats Out - Black Adjustable Padded Bag Replacement Shoulder Strap for Duffle, Laptop, Briefcases, Camera Bags, Messenger Bags, Diaper Bags, and More by Kim Morris

Revainrating 4 out of 5

Metal twist clasp broken due to fatigue

Purchased December 2015. The strap itself was fine; However, the metal clip failed without warning. Luckily the contents of my computer case were fine after it fell on the floor. Edit: Shortly after my review above, the seller contacted me and offered a full refund along with a replacement strap. The replacement strap works perfectly. While I'm disappointed that the original strap didn't last longer, I'm happy to report that the seller took action and got it right. This is the type of customer service that all consumers are looking for. (Rating changed from 2 to 4 stars) 2nd Edit: Just 4 months after replacing the strap, the metal clasp came loose from the strap. What's the point of promoting a durable bracelet if the metal clasps are of poor quality? (Rating changed from 4 to 2 stars)

Pros
  • Dream come true
Cons
  • Mystery