Background: I am quite active and spend a lot of time standing and walking. I also have mild varicose veins on one leg and wanted something that would resist fluid build up and allow for faster recovery at the end of a long day without residual fatigue etc. This massager did its job well. But I couldn't try more than 2-3 times due to a design issue that caused severe pain in a 6-7 inch area near the ankle. It also rendered various massage functions ineffective as pain/discomfort increased in proportion to 'added' components such as heat, vibration and also intensity. good compression. But the Velcro-fastened edge (near the ankle) wraps inward (and presses against the leg). Worse, it feels more like a low-voltage electric current there than compression or vibration. Mind you, I've never used it on a wet or even sweaty foot. I haven't used it on my bare foot either. Velcro itself cannot be the culprit. I've been trying to get through this (I thought it will go away/I'll get better etc) just because hard compression is very therapeutic to me. But pinprick pain is really, really bad. Send back
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