The customer support team at alloy has been extremely helpful, responsive, knowledgeable, and friendly! I have had multiple questions throughout my integration process that they were able to answer quickly and thoroughly without any hesitation or confusion. They are always willing to help out in whatever way possible. There isn't anything I dislike about this product as of yet. It's easy to use and very intuitive when it comes to integrating into our online store. We've seen great results so far using the tool. Our customers love being able to shop from anywhere and get free shipping if needed. This allows them to do things like order birthday presents while working during normal business hours. We also don't need to worry about having employees available to ship orders which saves us money.