Switches 1, 3 and 5 always work. Switch 2 works about 75% of the time and switch 4 works about 10% of the time. It is very frustrating for both the baby and the mother. ***update*** Damn I fixed it. Literally years after handling this broken toy. Finally I decided to open it up and see what I can do. Here are instructions and photos to fix a broken watch face. Step one; Unlock all characters. step two; Remove the THIRTEEN screws on the back. step three; Take a small sheet of thick paper, fold it in half and attach to the sides of the mug. step four; Put the pieces together and then gently flip it over to see if it works. step five; If everything goes well, assemble the toy. Be careful not to overtighten the screws.
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