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Moldova
1 Level
725 Review
45 Karma

Review on Gootium by Kevin Cheek

Revainrating 3 out of 5

A Very Disappointing Experience with the Gootium Company

My interactions with Gootium Company were fraught with frustration at every turn. The items I ordered turned out to be of low quality and did not match the website's description in any way. When I tried to bring my problems to the attention of the customer service personnel, they did not respond and were not helpful. In addition, there was a holdup in the shipping, thus the delivery of my item was somewhat later than anticipated. As a customer from another country, I went to Gootium anticipating better service and higher quality, but instead I was left feeling severely let down. I cannot in good conscience recommend this business to anyone looking for dependable and high-quality goods.

Pros
  • Quick and effective responses to client inquiries.
Cons
  • delivery and shipping delays.