We have been using Metigy for about 1 year now, we are very happy with their service and support. I highly recommend them to anyone looking into marketing automation software. They helped us implement our CRM system (Salesforce) in order to make it more efficient. It was difficult at first but they were always there when needed, if something wasn't working or had an issue they would fix it right away! Highly recommended!! If you're not sure what your needs will be this is a great way to try before buying. Their product allows me to track all my leads through Salesforce as well as automate follow up emails after initial contact from a lead has been made. This helps save time and keep customers updated on any sales information that may come along.