The customer support is great! I have been able to resolve issues in seconds instead of hours or days. My website was down for over an hour once because they had some problems but their team came back within minutes and resolved it right away. It's also nice that you can use one account across multiple servers/domains so if something happens to your main site, everything else stays up and running without any downtime. Their pricing structure isn't terrible either - we were paying $75 per month before switching. We've seen very little benefit from using Hostiso as our primary host, though we're not sure what features we'd be missing out on by going elsewhere. Our customers are happy and getting good reviews about us at this point.