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Turkey, Ankara
1 Level
718 Review
49 Karma

Review on Silk'n by Emanuel Guffey

Revainrating 1 out of 5

Silk'n Online Store Provided a Very Disappointing Shopping Experience

My expertise in do-it-yourself projects made me eager to explore the selection of cosmetics and personal care items offered by the Silk'n online store. On the other hand, my time spent on their website left me with a sensation of dissatisfaction. However, despite the fact that their products are of a high quality, the design of their website is poor and it is difficult to traverse. It took me a few tries before I was able to locate the items that I was interested in purchasing, and even after I did so, the information that was provided to me was lacking. In addition, I did not find their customer assistance to be very helpful. When I reached out to ask a question about a certain product, I was given a standard statement that in no way addressed the issue I had brought up. It was abundantly obvious that the representative of the customer service department did not take the time to read my message attentively. The checking procedure was another source of annoyance. It was difficult for me to enter my shipping information, so I had to start the procedure over several times. Because of this, I was forced to throw away a significant amount of time, which eventually led to my decision to forego the purchase altogether. The Silk'n online business did not live up to my expectations in any way, shape, or form. Although they may sell products of a high quality, both their website and their support for customers have a lot of room for development. My experience as a do-it-yourself specialist has taught me the importance of efficiency and portability, but the Silk'n internet store fell short on both counts.

Pros
  • A one-stop shop for all of one's cosmetic requirements
Cons
  • Reviews of some goods are conflicting.