I love how easy it is for me as an admin user, when something goes wrong with our website (or any other issue), we can easily notify everyone about that without having too many people involved in this process! The only thing i dislike sometimes are some minor bugs or errors which causes us not be able find out what's going exactly but they're usually solved quickly by their support team who always reply very fast!! We've been notified instantly if there was anything bad happenning within one day so far nothing has happened yet haha :).