The best thing I like about this product is that it has very simple UI which makes user experience easy even if they are not familiar with coding language or computer science related things. Also its support team provides excellent customer service so far no issues at all. It's good but sometimes there can be some delay while processing request due to heavy load of requests coming from different sources. If your looking for an open source tool then go ahead otherwise do try other options available out there as well because most likely edifabrics will have similar features. We use this solution mainly for data transfers between our ERP system (SAP) and third party applications such as Salesforce etc.