I like how we are able to see everything in one place, so it is easy for us as volunteers or staff members of our organization (a non-profit)to keep track if there's anything going wrong with any project at all! It can be confusing sometimes but once you get used too its very helpful when trying t figure out what exactly your working towards accomplishing next..
We're using this software mainly because most people don't know where they should go first when needing assistance from their nonprofit partners/volunteers etc., This solves alot problems by just having everyone under 1 roof!! If anyone has questions about projects please feel free ask me anytime. !