My Account Manager is always available to answer my questions via Live Chat or email in real time! This has made it easier for me as an entrepreneur who works remotely from home all day every week without any colleagues around (in fact I have never met anyone there yet).
It takes some getting used too but once you do this makes running your finances much more efficient than using spreadsheets alone which can be very arduous at times especially when trying make quick changes such that they are reflected instantly across many accounts!! The only thing i dislike about amayz so far would probably include having 2 different ways of viewing transactions if one wishes/needs them displayed separatey - however both options seem good enough thus cant really complain here :) Highly recommended service with live chat / phone availability 24 hours 7 days 365 weeks year round unlike other financial services companies where its just during office working hrs :p.