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Percy Haulin photo
Italy
1 Level
705 Review
48 Karma

Review on Cayer by Percy Haulin

Revainrating 1 out of 5

A DIY expert's perspective on the disappointing experience at Cayer

I recently had a negative experience with Cayer, and I regret to state that I am unable to recommend their website to other DIYers. Although they have a large variety of cameras and other photography supplies, my overall experience was less than I had hoped. First of all, I thought their website was crowded and challenging to use. The search feature was unreliable, and having to sift through useless goods was annoying. Additionally, their rates were not as competitive as I had anticipated, and I was able to find comparable goods on other websites for less money. In an effort to improve my photos, I ordered a tripod and monopod. However, the goods that were delivered were subpar. The monopod felt flimsy and inexpensive, and the tripod was unstable. Given the prices I spent, I was incredibly disappointed in the quality. They made things worse by providing unhelpful and unresponsive customer service. My efforts to voice my concerns were greeted with indifference, and no practical solutions were provided. My interactions with Cayer were generally unpleasant. The quality and customer service fell short of my expectations, despite the fact that they may have an impressive assortment of goods. I cannot suggest their online shop to others because I am an expert in DIY.

Pros
  • Friendly and knowledgeable staff at customer care.
Cons
  • There is a possibility that the quality of some products will fall short of expectations.