I like that this product allows me as someone without security background/expertise in cybersecurity systems but have some knowledge of technology -to be able understand what is being done under my platform's hood when it comes time do apply changes myself (or ask IT). The fact there are several ways how can we configure our system makes sense too; however sometimes they make things way more complicated than necessary by adding unnecessary steps between simple tasks such as changing firewall rules etc.). At least once every month during audit process where i need support from other team members to help figure out why certain rule was needed.