When I received the shaver I noticed a few things about it that led me to believe it was a used and refurbished product. 1. There was hair in the package and 2. A white cream was specially applied to the connection points of EACH clasp. The picture I've attached shows a small piece of cream in the middle. It was very difficult to clean and I wasn't sure if the product would work properly for long. At first I thought the cream was left over from what they tried to erase every bite for resale. After I sent the first razor back and ordered the exact same replacement, this one also had cream in the same spots! I don't know its purpose other than maybe to lubricate the attachments to prolong the life of the razor but I want a NEW product not a used one. Aren't these the new ones too? My second razor also had scratches where the paint had peeled off, confirming that both were most likely used. Buy a different razor. :)
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