It's easy to use with very good customer support (we had issues at first but they were quickly resolved). The integration of our systems into one platform works really well. We've been able to do away with some manual processes that used to take us hours each month. I don't dislike anything about it so far -- we're still in testing mode, and are using it primarily as an ERP tool rather than something we need for day-to-day operations. We have several different business units within our organization; this helps keep everything centralized.