The team at focused has been very helpful in our transition to using their product. They have assisted us with all facets of this software including training, implementation, customization, etc. I would highly recommend them for your business needs! Nothing as such but they are always willing to help you out if there is anything that can be improved upon or made easier. We use focused's software to send invoices from our accounting department to our customers. It allows us to easily track payments received by each customer which helps ensure we don't forget any outstanding balances owed.