Arrived on time and with all parts. On the advice of previous reviewers, I watched the build video on smoothform.com. I'm handy and it didn't take more than 15 minutes. The overall quality of the parts is good. I was concerned that the black "leather" would obviously be cheap compared to my black leather desktop, but that's okay. Defects? As other reviews have reported, the seat cushion and knee pad are slightly crooked, but that didn't make much of a difference. The biggest problem was that the chair wasn't level with the floor but was tilted, probably 5-7 degrees. I solved this by adding two extra felt pads (on the one pad I place over each roller wheel insertion hole. This fixed the situation and since I never intended to use wheels it's fine. I believe not that it would be a simple fix with casters attached overall the chair is worth the money i am sitting in it now and love it.
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