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1295 Review
33 Karma

Review on CommArc by Richard Alemayehu

Revainrating 5 out of 5

This software and services far exceed my expectations

A lot more reliable than other backup solutions (even those that are supposedly "SaaSS"). We now have an IT department at our disposal as well which is fantastic! It can be hard to find good employees who know how this product works so hiring one might take some time but I'm confident they will turn out ok once you get them used too :) The price point isn't bad either if your organization has enough budget for such things like backups/DR etc.. Highly recommend taking advantage! Backups were never part or worry about before using commarcs products!! I like that they have a solid product that can be customized to fit your needs. The customer service is top notch! There are not many companies out there who take care of their customers as well as Commarc does. We would highly recommend this vendor for any type of backup solution you may need. They will customize what works best for YOU! Our main benefit is our ability to get backups offsite without having to worry about losing them locally (which has happened).

img 1 attached to CommArc review by Richard Alemayehu



Pros
  • Reliable
  • Easy setup & training.
  • Great support staff when needed, always available via phone call / email response window with prompt resolution times compared ot others we've worked wjth in past years.(Mysql db hosting issues solved within 90 seconds!)They made my life easier by coming immediately into action vs waiting days weeks
Cons
  • There are disadvantages