(Full disclosure: I got this printer on a $300 kickstarter. So the printer was an earlier version and may not be exactly the same, but it should be just as beautiful. ) This printer is really high quality and bulky. Despite being made of aluminum, which is meant to be lightweight, this printer is built to last! It weighs a ton and feels rock solid. Definitely good in that department. As for print quality, well, half and half. If all goes well, it can produce beautiful ultra-high resolution models. However, I've been having trouble fitting into the bed lately. In fact, I recently set up the night print and found the next morning that the extruder had somehow completely missed the bed and overflowed with molten plastic! I tried my best to clean it but to no avail. Eventually I gave up and contacted Dobot about this issue. Which brings me to the next point, customer service! Although there is a slight language barrier, Dobot was very efficient and provided me with a replacement print head (a newer version btw) for free! There are some slight differences between the new and old one and I hope to update it later when I test it. The UI looks very nice, but there are some issues getting it right. However, this may change with future software updates. In terms of beginner use, this is my first and only 3D printer and I was able to get it to work really well for prints, but on my first try the zero point was set too low and the nozzle scratched the bed badly. Luckily the printer came with a sticker for the extra bed and I was able to replace it. Overall, this is a solid printer with a very high resolution, but I'm deducting a star because it doesn't perform as well as I'd like. . With the old head I heard a knock during extrusion and twice after printing the Z-axis got stuck and had to be raised manually. For my price it was definitely worth it, but for a more recent price point it might be worth considering. Edit: If you need help with support, it might be best to skip Amazon and speak to the company directly at mooz@dobot.cc.
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