The forward networks is very good service so far! I really like how easy it is to use with our internal IT department. It's pretty similar to other products in the market (like cisco) but they seem more thorough/better UI than most others as well! No issues at all as of yet! We're using this product mainly for security reasons, specifically antivirus scanning. But you could probably use it for just about anything. Security has been improved since we started using this solution over two years ago. Before we used a combination of 3rd party solutions that were hard to manage. Now everything is centralized which makes life easier for us.