I bought this bag on 04/29/16 for a high school student and now on 09/16/16 the handle only goes halfway down. The button on top of the handle does not unlock the lower shaft locking mechanism. It was used for what it was sold for: students carried school books and supplies. It was only used to go between classes at school. My kid won't even roll it home. The fact that it lasts just over 4 1/2 months speaks volumes about the quality of the backpack. This suggests that this product is very cheap to manufacture and uses poor quality parts. This is the last time I will buy a J World product. This isn't a separate quality issue either, with many Revain reviewers claiming a similar flaw. (There are too many similar bugs reported to blame users for a problem. At the time of writing this article, there are 728 reviews. 152 critical reviews. That's 20.8% critical reviews. 1 out of 5 orders, that is a terrible probability.)
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