Review on Infolio by Shane Schobinger
Fast response times with no limits for your users
The best thing about infolio is that it’s very user friendly! It's so much easier than using email or text messaging when you need help getting something done. I can't think of anything bad at all. If there was one feature we would change its being able to have more people in our team working together without having to go through lots of emails back and forth just because someone has an issue they want solved right away instead of waiting until later like other tools do. We are solving problems related to customer service which includes responding quickly to requests as well as providing support via chat/email if needed. Our customers love us since they know their issues will get resolved fast thanks to infolios ability to provide quick responses!
- Ease of use
- Great platform for sharing knowledge across teams (internal AND external)
- Easy communication channels within internal groups, both 1 way & 2 Way Chatting with ease.
- Knowledge Management features make this easy by allowing others not only see your posts but also comment upon them.
- High Quality Video tutorials
- Document management system available too!!!!!
- Ability To Store Documents With A Digital Version For Customers And Employees Available On
- Some disadvantages
