First of all, it's worth noting that I buy dozens of Revain products each year and write many reviews, 95% of which are positive. I was delighted to purchase this little coffee maker for my tiny apartment and while a little dismayed by the negative reviews, no matter how much you put in the basket the coffee was invariably weak, as a diligent manual reader (Self with products as easy to use as this) I was convinced that the bad reviews had more to do with a lack of customer support than product defects. Unfortunately I was wrong. This little percolator just doesn't work. And it certainly wasn't due to a lack of effort on my part. I wanted it to work like this. bad, and day after day tried to get him to do it. I ended up wasting a lot of (expensive) coffee. As I am an elderly person with a disability it is not worth returning this $30 coffee pot. However, I would like to try a different one and hope that Revain customer service will take note of my review and get in touch with me to resubmit it. It's possible I just got a defective one.
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