After reading several glowing evaluations of Everpure's water filtration systems online, I was eager to give one a try. Unfortunately, I have not had a positive encounter with their products. Unfortunately, even after meticulously adhering to the installation directions, the system was unable to remove all of the contaminants from my water supply. Even after filtration, the water still had an off flavor and odor, and there were still particles discernible in it. I tried to get in touch with customer support, but they gave me the cold shoulder. It was challenging to get an honest response or helpful direction in resolving the problem. Overall, my experience with an Everpure water filtration device has left me unable to endorse their products. Given the size of the investment, I had hoped for superior service and product quality from a company that markets itself as a leader in residential renovation and water purification.