The most incredible thing about this program is how easy it was for me to learn! I had no experience with computers or programs like this before so it took some time but once i realized what i could do by myself, everything went smoothly. It's not very user friendly if you don't know how things work. But as long as you follow instructions then its pretty straight forward. I love using this because i am able to make my own playlist without having to pay someone else to listen to something that i want them too. This makes life easier when it comes to making sure everyone in house has an equal chance of listening to their favorite songs.