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Review on Sabrent 4-Port USB 3.0 Hub with LED Power Switches, 2ft Cable, Slim & Portable, for Mac & PC (HB-UM43) by Tim Harrington

Revainrating 1 out of 5

Consumer mistakes in choosing the right device and company reps helped me with above average customer service!

My original rating was 1 star - why? because I connected my Ipad and iPhone to charge. I was excited. The hub died 24 hours later. However, it was MY fault. I didn't understand that this is a hub, not a charger. I contacted Derek at Sabrent who apologized (although it wasn't his fault, I'm a stupid, clueless consumer) and told me about the different charging options. He told me about the Sabrent Multiport Charger and was able to offer it to me at a discount. I returned the original hub to Amazon, but I was very impressed with Sabrent's relationship with consumers and their diligence in helping non-technical consumers. In the future I will choose Sabrent products for their customer service. If you need a hub - choose a 4-port hub, if you want to charge multiple devices - get the Sabrent device listed below. Sabrent 60W (12A) 10-Port Fast Charge USB Family Desktop Charger. Smart USB Ports with Auto-Detect Technology [Black] (AX-TPCS)

Pros
  • Computer Accessories and Peripherals
Cons
  • Hard to remember but it was