The reporting functionality was what I liked best about this program as it made everything very simple to do in order make reports that were easily understood by my team members at work! It's great because you are not limited into specific fields like other programs out there have limits too which makes them difficult when trying to create an account with multiple people who will each need different things from your report. There aren't many features available but if they did add more then definitely keep looking - especially since everyone wants their own app these days anyways so having one where others can access would probably sell well also (if its free). Making sure our employees know how we treat customers or clients/customer service reps etc has been easier thanks to using this application than before!!