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1 Level
820 Review
63 Karma

Review on CPiO by Jay Arnold

Revainrating 5 out of 5

Takes some time getting accustomed and comfortable, still worth learning

I like that it is easy to navigate through all of my accounts at once from one dashboard! The layout could be more intuitive for beginners who are used to other platforms (like Intuit).

img 1 attached to CPiO review by Jay Arnold

It's not as user friendly or simple when you have multiple users within your organization using different roles/accounts with their own unique permissions set up. If this was something we were able use internally then yes maybe there would be an easier way around having each person create separate dashboards however if they're already doing so externally than perhaps adding another layer might cause confusion? We've been working together now since 2013 but previously only had access via phone calls which wasn't ideal especially during busy times such as tax season where everyone needs help quickly & efficiently.

Pros
  • etc., very responsive customer service team always willing respond back promptly in regards what questions people may ask regarding CPIO services
Cons
  • So-so