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Aktion Associates Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.6
Value-Added Resellers (VARs), Infor Channel Partners

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Description of Aktion Associates

Aktion Associates is a national software reseller and IT infrastructure provider for companies in the Construction, Distribution and Manufacturing industries. At Aktion, we know companies change and we know how important it is that we change with them. Staying current with the latest technology is a top priority because so many of our customers partner with us to be their technology advisor. We believe in helping our customers understand the benefits of staying with the legacy solution and to better understand the options available to extend the life of the software. We strive to deliver the best support to customers using legacy products for as long as they choose to use the solution. Our customers also trust Aktion to meet current and future corporate challenges with the best technology-based solutions. We are well positioned to provide next-generation solutions through our partnerships with the leading industry software providers. Our dedicated network and software application specialists allows Aktion to support and service our core industries. We also invest in resources that support the Construction, Distribution and Manufacturing industries so that new and current customers have access to the best software available, as well as the support, expertise, and infrastructure necessary for growth.

Reviews

Global ratings 3
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Type of review

Revainrating 4 out of 5

Excellent Customer Service - Would Highly Recommend

The customer service was amazing! They were so willing to go above and beyond what I could have asked of them. Their knowledge base is very extensive and they are always available when you need help with anything related to your account or project management system. It would be great if there was an easy way to keep track of all my invoices/timesheets etc that are saved into Project Manager but this isn't possible at present due to its proprietary nature. If it wasn't for this issue we wouldn't

Pros
  • Customer Service
  • Helpful, knowledgeable staff
  • Well organized softwareThe
Cons
  • None
  • Everything's good

Revainrating 5 out of 5

Everything is good, even better in some cases

I like everything i have used from akction associates so far except their customer service department which by itself needs improvement! The best part was when we got all our licenses with them at really affordable prices. We are able to set up more than one computer easily using those products since it has multiple options available especially if you need something simple but also professional looking that works just fine without any major flaws or problems. The staff at Action are very…

Pros
  • Very reliable hardware (mobo)

Revainrating 5 out of 5

Excellent, professional and attentive services

They are great to work with they have helped us get our accounting up n running again after years of neglect from previous management! It's an excellent team that really cares about helping their clients succeed at whatever project needs doing or solving issues related too data protection/backups etc.. The cost can be high but it comes down when you realize how much time this saves as opposed working out all your problems yourself!! Highly recommend them I've never been disappointed since we…

Pros
  • Great customer service
  • Very knowledgeable
  • Helpful guidance provided always available for advice.
  • Fast reliable response times in relation t queries raised via email, phone call & SMS message support options offered by Aktion Associaes staffs