Ten months after purchase, the turbo brush's roller stopped turning. This is an impressive duration of service considering how infrequently they were employed. Workshop claimed turbo brush module was damaged due to ejection and requested $5,000 to fix it (with the price of a vacuum cleaner 8 thousand). They told me that the vacuum cleaner needed to be serviced more frequently (this for 10 months! ), that the conclusion would not be granted due to mechanical failure because dust got into the module (! ), and that I should return the vacuum to the store for a refund. Keep the dust away from your vacuum and avoid using it in dirty environments. Moreover, the HOOVER customer support line is constantly busy. Meaning "in general"
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