I never used a dustpan that didn't work properly until I started using this one. Typically, the shovel holds the swept particles and then those particles are swept into the trash. Pretty simple process. For some reason this pan has a noticeable bulge that needs to be brushed off with dirt and soil particles before they settle in the pan. In order to pick up dirt from this bump, you need to have a bit of momentum with your sweeping motion, which will then send some particles airborne through the dustpan. I'm really amazed by the design of this shovel and recommend you to replace it with a shovel with a more practical, simpler design.
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