Delta's support for this product was excellent. I purchased and installed this wand/hand held shower in August 2016. Last week (more than three years later) the part holding the hand shower broke. I couldn't find a replacement from Revain or a local hardware store, but I did notice a mention of a lifetime warranty on some Delta products in the store. So, on a whim, I called Delta Customer Service. Not only did they take the call on Saturday, they are sending a replacement part this week - free of charge for me. I spoke to two people and it was great working with both of them. Kudos to a great support team and a commitment to product quality that goes beyond just being attractive in store the day of sale and working reliably in my home 3 years later.
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