The best thing about this software is that it's very user friendly as well most of its features are also at my fingertips without having to spend more time in training or figuring out things I'm not familiar yet! It would be great if they have an option where you can add your own customized questions instead off using predefined options only.
This way there will also be less manual work involved when sending our emails and making phone calls. We're solving several problems which were previously solved manually by human interaction such as finding good candidates who meets both our requirements perfectly - we've been able to do so within minutes compared to hours before.