It's very easy to use, you don't need any training or support from their staff - they are there for your help if needed but otherwise it runs itself without much hassle at all! The only thing I dislike about this software was that when using multiple devices such as phone/tablet etc., sometimes one would not send messages properly so try out different browsers too make sure everything works like intended before deciding whether its worth buying!! This solves my problem of having 2 separate accounts (gmail & outlook) which could be confusing with some people who do business online regularly- hence why i decided ot go through clearenets services since both work together seamlessly now.