I like how easy it was set-up (just one click) which helped me get my first few conversations going quickly! It's very intuitive once you've used other platforms in this space before - so there wasn't much learning curve when setting things out initially either as we had some good templates already configured that made getting started fast & painless too! There are lots of features available but at least from what i have seen they don’t seem overly complicated or difficult if someone has experience using similar products / services previously e..g Asana etc.