When I first ordered this scale I was really impressed with all the features - it's a really cool looking and solid scale. I was very excited to try this until I realized height is only measured in inches not feet. :-( I emailed this company to ask if I was doing something wrong or if they know how to fix the problem. They immediately sent me a new scale which arrived within 2 days. After opening the scale I pressed the button to program my height and age into the first profile and was very surprised to find that they had already entered this information for me (in my email I mentioned mine height and my age and not registering correctly on the scale they went above and beyond their customers expectations and were very impressed with their level of personalized customer service.The new scale works great thank you!
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