I'm in love with this pillow! When I received it, shaking it up was easy and I was able to use it straight away. Full decompression took about 24 hours, maybe a little less, but became comfortable right away. It didn't smell like other pillows I've tried. I have chronic neck and back pain and the neck pillow is great for that and the pillow supports my back really well. The neck pillow can be moved so I can place it in the right place. Its armrests are long, so really useful, and the height of the cushion is just right. In addition, it is well made. My last pillow was terrible. When I leaned on it the seams came undone and I sewed it until I got bored and ordered this pillow. It's great for relaxing and reading in bed or on the couch. The bag is good, it holds my phone or some small things I want to keep close by. It's also nice to sleep in. Soon I will order my husband, he is jealous of me. I wish it was a different color than white. That's the only negative I can say. As the cover is washable it's not a big deal and I just wash it when I do and also change the linens on the bed. I have compared many other pillows and reviews and am glad I chose this one.
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